Finfox wins Best Client Communications Award

Finfox has joined the ranks of firms that have been handed the honour of receiving a WealthBriefing European Award. The firm received the award for “Best Client Communications” at the Eleventh Annual WealthBriefing European Awards 2023. The winners were revealed during a gala ceremony on March 30, 2023 in London.

WealthBriefing, the global subscriber-based newswire published by ClearView Financial Media, has been reporting on the wealth management industry for nearly 20 years. Being responsible for many research reports specifically covering the European wealth management market, WealthBriefing is well placed to oversee a process that fairly rewards achievement, top class performance and innovation.

ClearView Financial Media’s CEO, and Publisher of WealthBriefing, Stephen Harris, said: “The organisations and individuals who triumphed in these awards are all worthy winners. These awards were independently and expertly judged solely on the basis of entrants’ submissions and their response to a number of specific questions, which were answered by focusing on the client experience rather than purely quantitative performance metrics.”

“[Finfox] facilitates banks communications with its clients in a perceptibly individualised manner while harnessing the scaling effects of digital efficiency. Very useful and impressive.”

The panel of independent judges

The Best Client Communications Award has been the third accolade in four months for Finfox, after having won the Best Risk Solution Award at the Tenth Annual WealthBriefing Swiss Awards 2023 and the Excellence in Customer Experience Award at the Private Banking & Wealth Management Switzerland Awards 2022.

Commenting on the firm’s latest triumph, Andreas Borg, CEO of Finfox, said: “We focus on generating value-add for both our clients and their clients. As banks strive for an increase in client touchpoints, Finfox not only automates and standardizes the advisory process but also enhances it by tailored client communications and investment recommendations in order to convey personalized value-add.”

“Securing three awards in such a short time is an amazing recognition of our team’s hard work. It is a validation that our core product strategy centred around a seamless hybrid omnichannel approach across all touchpoints is hitting the mark,” Andreas Borg concluded.