Finfox wins Excellence in Customer Experience award

We are delighted to announce that Finfox won the Excellence in Customer Experience award at the Private Banking & Wealth Management Switzerland Awards 2022. In addition, Finfox had been nominated in the category Outstanding Wealth Management Technology Provider in Switzerland – (Vendor). The winners were revealed on 15th December during a gala awards ceremony at The Dolder Grand in Zurich.

The Private Banking & Wealth Management Switzerland Awards recognise outstanding achievement in the fields of Private Banking and Wealth Management in the Swiss market since 2018. The Excellence in Customer Experience award honours software and technology solution providers that enable private banks and wealth managers to offer a first-class customer experience to their clients.

The laudation stated: “With Finfox, advisers provide their clients with an extensive and high-end spectrum of user journeys ranging from adviser-led solutions to easy-to-use guided self-services, thus always keeping abreast with the clients’ situation within the overall client lifecycle.”

Dr. Christian Dicke, CEO at Finfox: «We are proud to have been able to demonstrate how Finfox improves our clients’ wealth management experience. For us, excellence in customer experience means creating memorable moments with a visible added value for the client. That is at the heart of what we strive for every day.”

«Being recognised in this way proves that with FinfoxTouch, our tablet-based advisory tool, and FinfoxAdvice, our tool for guided self-services, we extended our product proposition effectively. It shows that we are successful in providing our clients an experience that exceeds expectations in terms of ease of use and functionality,” he continued.

“I want to congratulate everyone at Finfox for this outstanding team effort and thank our clients for choosing Finfox on their digital transformation journey,” Christian Dicke concluded.